Terms & Conditions

Welcome to our website. By accessing, browsing, or booking any service through our platform, you agree to the following Terms & Conditions.

1. Services

Our company provides booking assistance and intermediary services for private tours, transportation, transfers, and travel-related experiences in Prague and other destinations within the Czech Republic and nearby countries.

Some services may be provided by independent third-party drivers, guides, transportation companies, or local partners.

2. Booking Confirmation

All bookings are subject to availability and final confirmation. After receiving your request, we will contact you to confirm the details, pricing, and availability of the selected service.

We reserve the right to refuse or cancel bookings in cases of unavailable providers, operational limitations, or incorrect customer information.

3. Pricing & Payments

Prices displayed on the website are indicative and may vary depending on:

  • season,

  • availability,

  • number of participants,

  • special requests,

  • pickup location,

  • traffic conditions,

  • or operational costs.

Payment may be requested in advance or upon confirmation of the booking. Payments can be made through approved payment methods available on our website.

4. Customer Responsibilities

Customers are responsible for:

  • providing accurate contact and booking information,

  • arriving on time at the agreed meeting point,

  • complying with local laws and regulations,

  • behaving respectfully toward drivers, guides, and service providers.

We reserve the right to refuse service to any customer displaying inappropriate, dangerous, or abusive behavior.

5. Third-Party Providers

Certain services available on this website may be operated by independent local partners. While we carefully select our partners, we are not liable for:

  • delays caused by traffic or weather,

  • vehicle breakdowns,

  • force majeure events,

  • or issues directly caused by third-party providers.

6. Limitation of Liability

We are not responsible for:

  • missed flights,

  • lost belongings,

  • personal injuries,

  • delays,

  • or indirect damages resulting from circumstances outside our reasonable control.

Customers participate in tours and transportation services at their own responsibility.

7. Changes & Modifications

We reserve the right to modify routes, schedules, vehicles, or service providers when necessary due to operational reasons, weather conditions, or safety concerns.

8. Privacy

By using this website, you agree to our Privacy Policy regarding the collection and use of personal information.

9. Governing Law

These Terms & Conditions are governed by the laws of the Czech Republic. Any disputes shall be handled under Czech jurisdiction.

If you have any questions regarding these Terms & Conditions, please contact us directly.